All orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your payment confirmation.
You will receive an email notification once your order has been prepared for shipment, including tracking information and photo(s) of your packaged order upon dispatch from our warehouse. (Photos for UPS/USPS Shipments are not included.)
If we are experiencing a high volume of orders or your item is made to order, shipments may be delayed. In such cases, we'll notify you by email with updated delivery information.
Most BodyKore equipment ships via LTL (Less-Than-Truckload) freight. Each item is palletized and boxed or crated to ensure safe transport. All units are shipped unassembled and include assembly instructions and/or installation videos on our website.
Once your shipment leaves our warehouse, you will receive an email with your PRO/tracking number and photo(s) of your shipment. You can track your order directly on the carrier's website for real-time updates, including the estimated delivery date. When your order arrives at the local delivering terminal, the carrier will contact you to schedule a delivery appointment.
Upon delivery, please inspect all boxes and note any damages on the Proof of Delivery (Bill of Lading) before signing.
BodyKore offers international shipping on a case-by-case basis. Shipping costs and transit times vary by destination and carrier. If international shipping rates are not displayed at checkout, please contact sales@bodykore.com for a custom quote
Shipping fees vary by product size, weight, and destination.
Most of our equipment requires freight shipping and are not eligible for free shipping unless otherwise stated on the product page.
We work closely with our carriers to offer the best possible ratesand pass those savings on to you
Each shipment includes installation instructions.
You can also access setup and assembly videos on our Installation Page:
https://bodykore.com/our-portfolio/installation-videos/
BodyKore, Inc.